Germany has now banned vague release dates for pre-orders on online stores.
This means that online shops cannot use description such as ‘will be available soon’ for pre-orders of as yet unreleased games and other media. Therefore a product has to have a clear release date, otherwise it will not be up for pre-orders.
The Higher Commission of Zurich issued a ruling stating that a customer has the right to know when he or she will receive the product. The ruling came after a consumer group appealed to the higher commission. The CEO of the consumer group based in Zurich stated: “When consumers order goods on the internet, providers must specify by when the goods are delivered.” The ruling has no bearing in other parts of Europe, as in the UK, pre-orders do not have to have any definitive release date.